Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Consent to Receive Invitations for Order Reviews

We value your feedback and insights on the products and services you purchase from us. To help other customers make informed decisions, we’d like to invite you to review your purchases. This section outlines how we handle your personal data in relation to sending these invitations and ensures your rights are protected.

Consent

By using our website and agreeing to this privacy policy, you give us your express consent to contact you via email or any other contact method you have provided, for the purpose of inviting you to review the products or services you have purchased through our website.

How We Use Your Data for Reviews

Purpose of Processing: We will use your contact details to send you an invitation to review the products or services you purchased. These reviews help us improve our offerings and assist other customers in making purchase decisions.
Data Involved: To send you a review invitation, we may use your name, email address, and details of the product or service you purchased.
Frequency of Contact: We aim to send review invitations in a respectful frequency, which would typically be once per purchase, shortly after you have received your product or service.

Voluntary Participation

Your participation in submitting reviews is entirely voluntary. You have the option to decline to review your purchase and can opt out of receiving further review invitations at any time by following the unsubscribe link in the invitation email or contacting our customer service.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.